Esusu: Building Credit Access for All

Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.

As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.

Our impact speaks volumes:

• $50 billion in credit activity facilitated
• 5 million+ rental units in our network
• Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers

Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.

The challenge

The Accounts Receivable Specialist will own the end-to-end billing cycle, collections, and cash application pipeline. This role focuses heavily on executing automated invoicing workflows, responding to customer invoicing concerns, managing dunning processes, verifying digital invoice delivery, and utilizing Salesforce and NetSuite to optimize cash flow.

What will you help deliver

• Salesforce to NetSuite Billing: Review closed-won opportunities in Salesforce, trigger automated billing runs in NetSuite, and ensure accurate contract configurations.
• Automated Billing & Dunning: Configure, monitor, and optimize automated subscription or recurring billing schedules and automated email dunning workflows for overdue accounts.
• Invoice Delivery Verification: Proactively track, identify, and resolve failed electronic invoice deliveries, ensuring successful submission into client e-procurement portals (e.g., Coupa, Ariba).
• Proactive Collections: Manage the AR aging report, systematically follow up on automated dunning escalations via phone and email, and minimize Days Sales Outstanding (DSO).
• Communication with Customers: Respond to customer inquiries related to account statement requests, invoicing concerns, and outstanding invoices.
• Controller Collaboration: Work closely with the Corporate Controller to review bad debt reserves, support month-end close reconciliations, and escalate complex payment disputes.
• Cash Application: Match and apply daily incoming ACH, check, wire, and credit card payments within NetSuite against open customer accounts.

Technical & Role Requirements

• NetSuite Mastery: Minimum 1–2 years of hands-on experience navigating NetSuite AR modules, automated billing engines, and cash application tools.
• Salesforce Proficiency: Experience auditing customer contracts, viewing opportunity objects, and updating collection status notes within Salesforce.
• Automation Experience: Direct experience managing automated billing schedules, setting up system-generated dunning letters, or troubleshooting electronic delivery workflows.
• Accounting Framework: Solid understanding of basic accounting principles to effectively communicate ledger discrepancies and financial variances to the Controller.

Competitive Benefits That Support You
At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.

• 💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)
• ✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).
• 🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).
• 🩺Premium Health Coverage – Comprehensive HMO via iCare
• 🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay
• 💻 Work Tools Provided – Laptop and essential work equipment included
• 🫱🏾‍🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.