Operations Manager (Los Angeles)

Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.

As a B Corps-certified company, sustainability isn't just a company value—it's a fundamental part of our purpose and interests. Our mission is to empower communities to waste less, and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits.

We’re funded and growing quickly and can't wait to add to our team. We are a team invested in the personal growth of its employees and this is a unique opportunity to get in at the beginning and help build something special!

Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.

Our Values

• Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision.
• We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better.
• We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact.
• Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important.
• We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal.

How to succeed in this role

• Mentor, train and develop employees.
• Foster a positive team culture where employees are motivated and excited to show up to work.
• Plan routes and ensure proper staffing.
• Coordinate fleet maintenance and repairs.
• Ensure the building and vehicles are properly equipped.
• Create, iterate, and improve standard operating procedures.
• Handle inventory counts of bins, bags, and supplies as needed.
• Partner with other stakeholders to ensure proper material management and delivery.
• Oversee productivity and KPIs for the fleet and warehouse teams.
• Be a trainer and backup driver as needed to support the operations.
• Work with the Regional Director to optimize and report on the economic performance of the fleet and warehouse operations.
• Work with the Regional Director to ensure proper staffing to meet the changing needs of the business.

We're open to a variety of backgrounds and experiences, but here are the general skills and experience we’re looking for

• 2+ years of operations supervision, startup growth, or similar experience.
• Scrappy, proactive, comfortable with ambiguity, takes initiative, and adapts easily in a fast-growing environment.
• You take ownership of your work and team and are available to work overtime and as needed year-round.
• A growth mindset that sees every activity as an opportunity to learn.
• Experience hiring and training teams. Warehouse experience is a plus.
• Strong written and verbal communication skills.
• Bachelor’s degree preferred; experience may be substituted instead of education.

Benefits at Ridwell

We are committed to creating a supportive environment for our employees. We offer the following:
• - Comprehensive healthcare benefits including medical, vision and dental
• - Flexible vacation and sick leave policy
• - 9 Paid holidays
• - Paid parental leave
• - Flexible spending account for transportation
• - Life insurance and disability
• - Employee Assistance Program (EAP)
• - Discount on monthly Ridwell subscription
• - 401(k) plan

$80,000 - $100,000 a year

Individuals seeking employment at Ridwell are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

How we are protecting employees from COVID-19

At Ridwell, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19.