Warehouse Associate / Backup Van Driver - Austin (Temporary)

Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.

As a B Corps-certified company, sustainability isn't just a company value—it's a fundamental part of our purpose and interests. Our mission is to empower communities to waste less, and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits.

We are currently looking for a Warehouse Associate who can occasionally fill in as a Van Driver when needed. Ideal candidates are those who thrive in fast-paced environments and want to help to improve how we do our work every day. In addition, it is critical that candidates are team players who come up with creative ways to solve problems. We offer a positive work environment, a strong benefits package for full-time employees.

Our Values

• Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision.
• We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better.
• We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact.
• Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important.
• We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal.

Job duties include

• Must be able to remain in a stationary position 50% of the time.
• Periodically works in outdoor weather conditions, including all 4 seasons (Summer, Fall, Winter, Spring).
• Unload items from the Ridwell van and prepare for sorting into designated bin.
• Sort items at Ridwell warehouse that are collected from customers.
• Constantly open and close cotton drawstring bags and empty contents into larger containers.
• Sort items into designated containers using care so items can be reused or recycled.
• Operate light industrial warehouse machinery, such as a baler, pallet jack, and straddle stacker.
• Ability to learn company policies and procedures and follow their guidance.
• Frequently communicate with current, potential, and former customers who have inquiries about their Ridwell membership. Must be able to exchange accurate information in these situations.
• Participates as a part of the entire Ridwell team.
• Arrive on time to each stop on your route.
• Follow instructions on our Ridwell fleet app directing you to pick up specific items at each stop.
• Communicate any discrepancies on pick up with Ridwell driver support.
• Understand time management and communicate when a route is taking longer than anticipated.
• Complete additional stops beyond your initial route if requested by driver support or market leadership.
• Provide excellent customer service to internal/external customers.
• Load and unload items into and out of the company-owned vans.
• Use text message and email to communicate with Ridwell driver support and the Ridwell driver manager.
• Deliver Ridwell bins and bags to new member’s houses.
• On-Board new Ridwell members by explaining the service and answers common questions.
• Ensure compliance regarding all company policies and procedures.
• Other duties assigned as necessary by management.

Job Requirements

• Must be able to read and follow written or oral instructions in English.
• Ability to multi-task in a fast-paced environment.
• Ability to communicate effectively in English digitally over text message and email.
• Experience using pallet jacks and/or balers a plus.
• Must own and be able to use a smartphone and google or apple maps.
• Ability to be on your feet or on a van route all day.
• Ability to communicate effectively digitally over text message and email.
• Must be 21 years or older with a valid driver’s license in the state of TX and be able to stand/walk for extended periods of time, frequently push, pull, squat, bend and reach, and lift up to 49 lbs, with or without reasonable accommodation.
• Must be able to lift 50lb boxes to the height of 3-4 feet and load and unload them from trucks.
• Must be able to lift 85lb buckets onto a hand truck to push to storage.
• High school, GED, or equivalent diploma.
• Must be available to work Monday-Friday and possible weekend shifts.
• Must pass a background and motor vehicle check if offered the position.
• Previous Warehouse and Route Delivery/Pickup experience is preferred

We are committed to creating a supportive environment for our employees.

We offer the following:

Medical, Vision, and Dental plans available with $0 monthly premium costs, with buy-up options available

Voluntary Life and AD&D for self and spouse/domestic partner

Paid Time Off

Paid Holidays 9 paid days per year

Commuter Benefits for parking and/or transit

Employee Assistance Program (EAP) provides 4 counseling sessions per incident for common challenges such as relationship, family issues, stress, anxiety, and other life challenges

Employee Discount on Ridwell Membership

Individuals seeking employment at Ridwell are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.