About ShipShap Kenya

ShipShap Kenya is a fast-growing logistics and delivery technology company on a mission to make e-commerce and last-mile delivery seamless, affordable, and reliable across Kenya. We use smart logistics systems and dedicated service to empower merchants, businesses, and individuals to move goods more efficiently.

Role Summary
We are hiring a Sales Lead to drive adoption of ShipShap’s products (shipping, logistics, SaaS) and scale onboarding of domestic Small & Medium Business (SMB) clients. This role will focus on new customer acquisition, product upsell, and building sticky merchant relationships.

Key Responsibilities

• Lead sales of ShipShap’s SaaS suite.
• Prospect and onboard domestic SMBs
• Run free trials to drive adoption and conversion.
• Pitch and close merchants with a bundle of Local delivery + COD + SaaS products.
• Leverage referral program and various channels for lead generation..
• Build and maintain a healthy monthly pipeline with high demo-to-close conversion.
• Work closely with Marketing and Lead Gen to optimize inbound and referral flow.
• Track and report product adoption metrics (trial, active conversion, retention) to guide product and pricing improvements.
• Collaborate with Account Managers to cross-sell products into existing SMB accounts
  
  

Qualifications

• 3+ years’ experience in SMB sales, SaaS, or e-commerce enablement.
• Experience selling to fashion/beauty SMBs, marketplaces, or social commerce merchants preferred.
• Strong product pitching skills
• Familiarity with Shopify, WooCommerce, and social commerce tools a plus.
• Goal-oriented, with a mindset for SMB acquisition.
• University degree required

Why Join ShipShap Kenya?

• Be part of a mission-driven company transforming e-commerce logistics in Kenya.
• Work in a collaborative, fast-paced, and supportive team environment.
• Competitive compensation and opportunities for growth.
• Exposure to tech-driven logistics solutions and innovation.